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Event Workers – Taco Bell Arena

Title Event Workers – Taco Bell Arena
Categories Classified Career Postings
Employee Type Classified Part-Time
Department Taco Bell Arena
Status Open
Position Summary

Taco Bell Arena is looking for customer service oriented individuals to work in the high energy industry of Event Management. Positions looking to be filled at this time are Security Positions.

Positions Include:

  • Screeners
  • Access Point Guards
  • Exterior Perimeter Guards
  • Barricade Guards
  • Event Command Post – Communication

General Description

Event Security Positions at Taco Bell Arena are very customer service driven in ensuring a safe & secure environment for all attending events. Taco Bell Arena hosts a wide variety of events such as athletic events, concerts and other commercial events.

Some of the tasks may be but not limited to:

  • Work at entries screening guests for contraband or weapons.
  • Continuously monitor environment ensuring a safe & secure event.
  • Control access points ensuring appropriate level of access through tickets or credentials.
  • Monitor crowd behavior – report or provide intervention as necessary.
  • Communicate with radio.
  • Provide assistance to needs of guests, athletes or artists for events.
  • Provide documentation of accidents or incidents.
  • Overall objective for all positions: responsible for preventing property loss (theft or damage) and securing the safety of guests, staff and performers. All interaction with guests, fellow staff and performers must be respectful, professional and reflect a positive customer service image for Taco Bell Arena and Boise State University.

Safety

All positions require an awareness of safety responsibilities customized to each area of assignment and responsibility. Situations necessary to have an individual reaction plan are up to and including but not limited to: fights, active shooter scenario, Code Adam (lost or missing person), evacuation, etc. Always know where exits and designated evacuation routes are and pre-plan secondary routes if one is obstructed. Know where Law enforcement, paramedics and AED are located in relation to your position.

Level of Escalation

If a situation occurs or is observed in the process of attempting to fulfill the overall objective and a person is non-compliant, argumentative or any situation that jeopardizes safety (self, fellow staff, guests, performers, etc.) it is essential to immediately notify Supervisor, TBA Director of Safety & Security or BPD.

Minimum Qualifications

Knowledge, Skills & Abilities

Customer Service Abilities are required at all levels of the operation at Taco Bell Arena in dealing with our guests.

Events can be challenging and even physically demanding at times with the necessity of standing in one place for extended periods of time. Other necessary abilities may be but not limited to:

  • Be able to be around or in large gatherings or groups of people.
  • Must be able to squat or bend to execute screening process.
  • Assertive with good interpersonal skills.
  • Responsible & trustworthy.
  • Must be able to lift 50 lbs.
  • Must have ability to communicate with guests or co-workers.
  • Good customer service skills.
  • Ability to read and write legibly for documenting accidents or incidents.

A basic understanding of or education in the criminal justice field is a plus but not mandatory. Any Event Management experience is a plus but not required.

Taco Bell Arena trains and develops all new hires and current employees on an ongoing basis.

Salary

$8.95/hour

Application Instructions

To apply:  Complete an application for Taco Bell Arena which can be found online at:  http://tacobellarena.com/wp-content/uploads/2016/03/TBA-Application-Scan-Copy.pdf.
Email the completed application and a resume to hannahfelt@boisestate.edu.

Qualified employees are encouraged to apply for this position, and priority consideration will be given to internal candidates.

Close Date Open until filled.
Policy Statements

AA/EEO Statement – Boise State University is an equal opportunity employer and makes employment decisions without regard to race, gender, disability or protected veteran status. EEO M/F/Disabled/Vet Institution, Veterans preference. Click here for more information regarding AA/EEO.

Background Investigations – Any offer of employment at Boise State University will be contingent upon the successful completion of a criminal background investigation and may require a credit and/or motor vehicle background investigation depending on the position. Click here to view the University’s full Background Investigations policy.

Drug-Free Workplace – It is the policy of Boise State University to maintain a drug-free workplace and campus. Click here for more information about the University’s Drug-Free Workplace policy.

Boise State University is a SMOKE FREE campus. Click here to visit the University’s Smoke-Free Campus Website.

Jeanne Clery Statement

Notice of Availability of Annual Security and Fire Safety Report

The Boise State University 2016 Annual Security and Fire Safety Report is provided to students, faculty, staff, and the public as part of the University’s commitment to safety and security on campus, and in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act. Copies of the report may also be requested through the Campus Security and Police Services located at 2245 University Drive, Boise, Idaho 83706, by calling (208) 426-6911, or sending an email to policeuniversitysecurity@boisestate.edu.

The 2016 Annual Security and Fire Safety Report for Boise State University is now available online at: https://security.boisestate.edu/wp-content/blogs.dir/1/files/2010/09/2016-Annual-Security-and-Fire-Safety-Report.pdf

The report includes statistics for the previous three years concerning reported crimes that occurred on-campus; in certain off-campus buildings or property owned or controlled by Boise State; and on public property within, or immediately adjacent to and accessible from the campus. It also includes the annual fire safety report and institutional policies concerning campus security, such as policies for sexual assault, drug and alcohol use, and other matters.