The Employee Assistance Program (EAP) is a free, confidential service that provides short-term counseling services to eligible employees and their families to help address personal and work-life issues. You may contact the EAP by phone to speak with a professional counselor who will listen to your concerns and guide you to the appropriate services you need. You may receive unlimited support by telephone, or go online to access timely, expert information on thousands of topics, including access to resource and referral information. ComPsych is the provider for EAP services for the State of Idaho.
You do not have to enroll in a medical plan to participate in the EAP. However, if you are enrolled in a medical plan, you may be able to maximize your benefits by accessing the free services of the EAP before using behavioral health benefits, which require you to pay a share of the cost.
The EAP’s licensed professional counselors are available to you and your family 24 hours a day, 365 days a year. Counselors can help with any situation that impacts your well-being including:
- Family Problems
- Substance Abuse
- Legal Concerns
- Personal Relationships
- Anger Management
To access this benefit, simply call the EAP at (877) 427-2327 and identify yourself as a Boise State University employee. you and each of your immediate family members can receive up to five (5) free consultations per fiscal year. You may also access information online at www.guidanceresources.com by entering the company ID: SOIEAP.