Performance Management System

Keeping Performance on Target

Looking back at "Setting Performance Expectations", it is imperative that employee goals and objectives describe what quality performance should look like. If the supervisor can't define what quality performance looks like, how is the employee expected to know?

Performance management is an ongoing process. It's all about creating a positive, productive work environment through constant communication.

Once setting performance expectations has occurred, the supervisor's goal is to keep performance on target. (See the graphic above.) Understanding how to use feedback and coaching will help make that happen.