Performance Management System
Books
Blanchard, K.
H. The Heart of a Leader. Honor
Books. 1998.
Blanchard, K. H.
The One Minute Manager. HarperCollins.
2002.
Blanchard, K. H.
Zap the Gaps. Berkley Publishing
Group. 1983.
Bridges, W. Managing
Transitions. Perseus Books.
Buckingham, M., &
Coffman, C. First Break All the Rules.
Simon & Schuster. 1999.
Byham, W. C., &
Cox, J. Zapp! The Lightning of Empowerment:
How to Improve Quality, Productivity, and Employee Satisfaction.
1997.
Drucker, P. F. The
Essential Drucker. HarperInformation. 2001.
Fournies, F. F. Coaching
for Improved Work Performance. McGraw-Hill. 2000.
Grote, D. C. Complete
Guide to Performance Appraisal. 1996.
Grote, D. C. The
Performance Appraisal Question & Answer Book. 2002.
Harris, J., PHD,
& Brannick, J., PHD. Finding and Keeping
Great Employees. American Management Association. 1999.
Kouzes, J. M., &
Posner, B. Z. Encouraging the Heart: A Leader's
Guide to Rewarding and Recognizing Others. Jossey-Bass Business
& Management Series. 1999.
Kummerow, J. New
Directions in Career Planning and the Workplace. Davies-Black
Publishing. 2000.
Maxwell, J. Thinking
for a Change. Warner Books. 2003.
McCarter, J., &
Schreyer, R. Recruit and Retain the Best.
Impact Publications. 2000.
Mercer, M. Hire
the Best. American Management Association. 1993.
Mielenz, C. C. Mentor
Manager/Mentor Parent. ComCon Books. 2002.
Raines, C. Beyond
Generation X. Crisp Publications. 1997.
Rosse, J., &
Levin, R. High Impact Hiring. Jossey-Bass
Publishers. 1997.
Simonsen, P. Promoting
a Development Culture. Davies-Black Publishing. 1997.
Videos
Reinventing Appraisals: The Performance Management Cycle. Ash Quarry Productions. 818-761-4448.
Web Sites
Society for Human
Resource Management: www.shrm.org
International Personnel
Management Association: www.ipma-hr.org
Communication
Books
Armstrong, T. Multiple
Intelligences in the Classroom. Association for Supervision
and Curriculum Development. 1994.
Arredondo, L. Communicating
Effectively. McGraw-Hill. 2000.
Bolton, R. and Bolton,
D.G. People Styles at Work. Ridge
Associates. 1996.
Gregore, A. An
Adult's Guide to Style. 1982.
Mamchur, C . Cognitive
Type Theory and Learning Style. Association for Supervision
and Curriculum Development. 1996.
Seligman, M. Learned
Optimism. Pocket Books. 1990.
Setting Performance Expectations
Books
Blanchard, K. H.
The Heart of a Leader. Honor Books.
1998.
Buckingham, M., &
Coffman, C. First Break All the Rules.
Simon & Schuster. 1999.
Byham, W. C., &
Cox, J. Zapp! The Lightning of Empowerment:
How to Improve Quality, Productivity, and Employee Satisfaction.
1997.
Driscoll, Marcy P.
Psychology of Learning for Instruction.
Allyn & Bacon.
Gagne, R., Briggs,
L., & Wager, W. Principles of Instructional
Design. Harcourt Brace Jovanovich College Publishers.
Grote, D. C. Complete
Guide to Performance Appraisal. 1996.
Kouzes, J. M., &
Posner, B. Z. Encouraging the Heart: A Leader's
Guide to Rewarding and Recognizing Others. Jossey-Bass Business
& Management Series. 1999.
Mager, R. F. Preparing
Instructional Objectives. Lake Publishing Company.
Maxwell, J. Thinking
for a Change. Warner Books. 2003.
Neal, J. E. Effective
Phrases for Performance Appraisals: A Guide to Successful Evaluations,
Ninth Edition. Neal Publications, Inc. 2000.
Nelson, B. B. Please
Don't Just Do What I Tell You!: Do What Needs to be Done.
Hyperion Press. 2001.
Videos
Reinventing Appraisals: Determining Key Result Areas; Identifying Performance Standards; Managing Change and Developing Performance; Setting the Overall Goal. Ash Quarry Productions. 818-761-4448.
Feedback
Books
Blanchard, K. H.
The Heart of a Leader. Honor Books.
1998.
Buckingham, M., &
Coffman, C. First Break All the Rules.
Simon & Schuster. 1999.
Byham, W. C., &
Cox, J. Zapp! The Lightning of Empowerment:
How to Improve Quality, Productivity, and Employee Satisfaction.
1997.
Kouzes, J. M., &
Posner, B. Z. Encouraging the Heart: A Leader's
Guide to Rewarding and Recognizing Others. Jossey-Bass Business
& Management Series. 1999.
Oakley, E., &
Krug, D. Enlightened Leadership: Getting to
the Heart of Change. Simon & Schuster. 1991.
Poertner, S., Massetti-Miller,
K. The Art of Giving and Receiving Feedback.
American Media Incorporated. 1996.
Coaching
Books
Blanchard, K. H.
The Heart of a Leader. Honor Books.
1998.
Buckingham, M., &
Coffman, C. First Break All the Rules.
Simon & Schuster. 1999.
Byham, W. C., &
Cox, J. Zapp! The Lightning of Empowerment:
How to Improve Quality, Productivity, and Employee Satisfaction.
1997.
Crane, T. G. The
Heart of Coaching: Using Transformational Coaching to Create a High
Performance Culture. 2001.
Dowling, L. and Mielenz,
C. Mentor Manager/Mentor Parent.
ComCon Books. 2002.
Fournies, F. F. Coaching
for Improved Work Performance. McGraw-Hill. 1999.
Goleman, D. P. Working
With Emotional Intelligence. Bantam Books, Inc. 2000.
Kouzes, J. M., &
Posner, B. Z. Encouraging the Heart: A Leader's
Guide to Rewarding and Recognizing Others. Jossey-Bass Business
& Management Series. 1999.
Mager, R. F., &
Pipe, P. Analyzing Performance Problems or
You Really Oughta Wanna. Center for Effective Performance, Inc.
1997.
Maxwell, J. Thinking
for a Change. Warner Books. 2003.
Mink, O. G., Owen,
K. Q., & Mink, B. P. Developing High-Performance
People: The Art of Coaching. 1993.
Peterson, D. B. Leader
As Coach. Personnel Decisions International. 1996.
Videos
The Courage to Coach.
VisionPoint Productions. 800-300-8880
The Practical Coach:
Encouraging, Correcting, and Challenging Your Team. Media Partners Corporation.
800-408-5657.
Realigning Performance
Books
Blanchard, K. H.
The Heart of a Leader. Honor Books.
1998.
Byham, W. C., &
Cox, J. Zapp! The Lightning of Empowerment:
How to Improve Quality, Productivity, and Employee Satisfaction.
1997.
Covey, S. Principled
Centered Leadership. 1992.
Goleman, D. P. Working
With Emotional Intelligence. Bantam Books, Inc. 2000.
Grote, D. Discipline
Without Punishment. 1995.
Mager, R. F., &
Pipe, P. Analyzing Performance Problems: Or
You Really Oughta Wanna. Center for Effective Performance,
Inc. 1997.
Videos
Discipline Without
Punishment. CRM Films. Revised Version. 800-421-0833.
Documenting Discipline.
America Media Incorporated. 800-262-2557.
Reinventing Appraisals:
Managing Change and Developing Performance. Ash Quarry Productions.
818-761-4448.
Appraising Performance
Books
Blanchard, K. H.
The Heart of a Leader. Honor Books.
1998.
Buckingham, M., &
Coffman, C. First Break All the Rules.
Simon & Schuster. 1999.
Byham, W. C., &
Cox, J. Zapp! The Lightning of Empowerment:
How to Improve Quality, Productivity, and Employee Satisfaction.
1997.
Grote, D. C. Complete
Guide to Performance Appraisal. 1996.
Kouzes, J. M., &
Posner, B. Z. Encouraging the Heart: A Leader's
Guide to Rewarding and Recognizing Others. Jossey-Bass Business
& Management Series. 1999.
Kummerow, J.. New
Directions in Career Planning & the Workplace. Davies-Black.
2000.
Neal, J. E. Effective
Phrases for Performance Appraisals: A Guide to Successful Evaluations,
Ninth Edition. Neal Publications, Inc. 2000.
Simonsen, P. Promoting
a Development Culture. Davies-Black. 1997.
Videos
Let's T.A.L.K:
Handling the Difficult Performance Appraisal. VisionPoint Productions.
800-300-8880.
I Wish My Manager
Would Just . . . . VisionPoint Productions. 800-300-8880.
Last reviewed September 2006